Use Case Hero

Our Projects at a Glance

See how we craft smarter solutions for business obstacles through AI.

There are 13 use cases to learn more
Telco Company: Elevating B2B Customer Engagement Through AI-Powered Consultations
Read More

Telco Company: Elevating B2B Customer Engagement Through AI-Powered Consultations

By deploying an adaptive virtual account manager, a telco company streamlines B2B interactions and improves response quality across its growing enterprise customer base.

An Oil Company Enables Top-Level Management to Interact with Operational Data in Real Time
Read More

An Oil Company Enables Top-Level Management to Interact with Operational Data in Real Time

An oil company builds a data-driven analytics ecosystem that unifies upstream and downstream oil & gas data. It helps top-level management to interact with real-time insights, forecasts, and operational intelligence through AI.

Automotive Company: +25% Increase in Test Drive & Service Conversions through AI Virtual Assistant
Read More

Automotive Company: +25% Increase in Test Drive & Service Conversions through AI Virtual Assistant

An automotive company transforms virtual assistant into a next-generation AI-driven omnichannel virtual assistant that results seamless pre-sales and post-sales support, personalized recommendations, and faster customer actions across every touchpoint.

Retail Company: Building a Centralized CRM Engine for 20+ Digital Flagships in Southeast Asia
Read More

Retail Company: Building a Centralized CRM Engine for 20+ Digital Flagships in Southeast Asia

Operating across multiple brands and markets in Southeast Asia, the retail company manages customer engagement at scale through more than 20 digital flagships. As CRM complexity increased, the business required a centralized approach to ensure consistent performance, automation, and insight-driven execution across regions.

Bebeclub: Boosting 35% Customer Acquisition Through Loyalty Programs
Read More

Bebeclub: Boosting 35% Customer Acquisition Through Loyalty Programs

Bebeclub grew customer acquisition by 35% and improved retention with loyalty programs and data insights. Follow Bebeclub's journey as they overcame challenges, gained innovative solutions, and achieved impactful results.

A Hospitality Company: Transforming Customer Support with an AI-Powered Knowledge Assistant
Read More

A Hospitality Company: Transforming Customer Support with an AI-Powered Knowledge Assistant

As the company continued to improve its operations, customer service teams faced increasing pressure to respond quickly and accurately to user inquiries. To address this challenge, They partnered with Insignia to build a GenAI-powered chatbot that delivers fast and contextual responses by connecting enterprise knowledge into a single conversational interface.

Markethac: Delivering Market Clarity in a Highly Competitive Landscape
Read More

Markethac: Delivering Market Clarity in a Highly Competitive Landscape

Insignia created Markethac to empower brand owners and business leaders with advanced marketplace analytics—delivering real-time market insights, competitor tracking, and sales performance intelligence to drive faster, smarter, and more profitable decisions.

Finance Company: Accelerating Platform Scalability and Reliability Through AWS Modernization
Read More

Finance Company: Accelerating Platform Scalability and Reliability Through AWS Modernization

As a digital platform operating in a regulated environment, a finance company required an infrastructure that could support growing transaction volumes while maintaining reliability and security. However, legacy infrastructure limitations made it challenging to scale the platform. To address these challenges, they partnered with Insignia to migrate and modernize its infrastructure on AWS.

FMCG Company: Modernizing CRM and Loyalty for the ‘Ibu & Balita’ Ecosystem
Read More

FMCG Company: Modernizing CRM and Loyalty for the ‘Ibu & Balita’ Ecosystem

As a leading FMCG brand focused on maternal and early childhood nutrition, this company manages long-term consumer relationships across the Ibu & Balita lifecycle. With engagement spanning multiple stages of parenthood, the brand required a CRM and loyalty foundation capable of supporting accuracy, personalization, and sustained engagement over time.